Download Web Help Desk for Windows 7 - A comprehensive and efficient solution for t

Web Help Desk 12.2.0

A comprehensive and efficient solution for those who need to provide Help Desk services fo

A comprehensive and efficient solution for those who need to provide Help Desk services for their products in a simple and fast manner

Publisher review for Web Help Desk 12.2.0:

Review by: MacsDesign Studio LLC
Web Help Desk is an application especially designed to help you create a secure and practical help desk service that automatically tracks and routes requests.



The application provides you with ITSM incident diagnostics and ticket routing features that ensure tight integration and relationships with knowledge base articles, CMDB asset association, service requests, known problems, change requests, and service level agreements.



Tickets can be created and updated by email-to-ticket conversion, the customer service web-portal, or through technician Quick Ticket templates.

Requirements:


Operating system:
Windows Vista / 7 / 8 / 2003 / 2008 / 2008 R2 / Server 2012

Web Help Desk download tags:

create help desk manage ticket request help desk server server

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